Our Accessibility Pledge

At Caley we believe that every guest deserves a comfortable, safe, and enjoyable experience regardless of age, ability, or access needs.

We are committed to creating an inclusive environment where everyone feels welcome and supported.

Accessible Service
Our team is always willing to assist guests with diverse needs and is always ready to help with kindness, respect, and understanding.

Comfortable Stays
We offer accessible rooms and public spaces designed to accommodate guests with limited mobility, including ramps, wide doorways, and handrails where needed. We also have suction grab rails for use in our bathrooms.

Priority Parking
We have a large on-site car park with dedicated accessible parking bays that are close to the main entrance for your convenience.

Clear Communication
We’re happy to answer any questions prior to your visit to help plan your stay with confidence.

Continuous Improvement
We regularly review and upgrade our facilities based on feedback and best practices in inclusive hospitality. Your suggestions are always welcome.

 

Our Sustainability Pledge

At Caley Hall Hotel, we are proud to be part of the beautiful Norfolk coast, a place of natural beauty, heritage, and community. We believe it is our responsibility to protect and preserve it for future generations.

Our Sustainability Pledge reflects our ongoing commitment to reducing our environmental impact, supporting local producers, and operating in a way that is respectful to people and the planet.

Reducing Waste & Single-Use Plastics
We have taken steps to minimise single-use plastics throughout the hotel. Where possible, we use refillable toiletries, biodegradable alternatives, and encourage responsible recycling.

Energy Efficiency
We continually invest in energy-efficient lighting and heating systems across the property. We encourage guests to help by switching off lights and appliances when not in use.

Supporting Local & Seasonal
Our menus feature seasonal, locally sourced ingredients wherever possible. Supporting local farmers, growers, and independent suppliers, while reducing our food miles.

Water Conservation
We encourage towel reuse and are mindful of water usage and work to ensure our practices are environmentally friendly.

Biodiversity & Nature
Set in a peaceful corner of Old Hunstanton, we’re committed to protecting local flora and fauna. Our grounds include pollinator-friendly plants, and we avoid harmful chemicals in our garden care.

Continuous Improvement
We know sustainability is a journey, not a destination. We’re always looking for new ways to improve our practices and welcome feedback and ideas from guests and the local community.

Thank you for supporting our efforts and helping us protect the Norfolk coast — one small change at a time.

For more details or suggestions, feel free to contact us at mail@caleyhallhotel.co.uk or 01485 533486

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